What makes us different from the compition and the prefered choice of businesses?
Our Proactive Approach Improves Your Productivity
With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.
Protect Your Technology Investment
Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
- Server Monitoring and Care
- Desktop Monitoring and Care
- Mobile Device Management
- Backup and Disaster Recovery
- Real-Time Security Operations
Backup and Disaster Recovery
Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection—meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.
Real-Time Security Operations
Do you have the budget, skills or resources devoted solely to cybersecurity? We provide the proactive, preventative maintenance and technology you need to secure your workstations, servers, devices and networks. We also a more cost-efficient way to address your information security needs
Stable Systems = Increased Productivity
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase and reactive support? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. But proactive support changes the game! Shouldn’t your IT systems be an investment for business growth,rather than a drag on profitability?
Server Monitoring and Care
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources
Desktop Monitoring and Care
Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
Mobile Device Management
Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.
Our Managed Technology Services Will:
Maintain 24/7 watch over your entire IT environment
Identify and analyze server “events” for potential problems before they happen
Remediate processes or services that fail, often before you are even aware
We specialize in Line of Business Application!
Ensure security patches, service packs and anti-virus protocols are up to date
Maintain a monthly hardware infrastructure firmware update program
Ensure that data backups are completed, offsite replication is successful and quarterly live DR testing
Conduct Proactive visits to check on your technology and review systems. Also, engage with staff to find the “little” things that are not being reported
A dedicated Network Administrator and vCIO who will learn your business rules and procedures to ensure that IT is aligned with your business needs, including a 5-year budget outlook!
Security Services from vulnerability/penetration testing all the way to real-time monitoring and immediate remediation. We can stop ransomware!
We are big on policy and will help you develop your Computer, Password, Security, Regulatory, HIPAA, etc policies and keep them updated
The Value of Managed IT Services?
Just like larger companies, small businesses need technology to operate efficiently and effectively. In many small businesses, IT resources are limited and can be quickly overwhelmed. If you fall behind in keeping up with things such as backups, patches, security, etc., the odds greatly increase that you’ll face an IT outage or other technology problem further down the road that will negatively impact your business.
Allowing Tetratos to shoulder some or all of the responsibility can help reduce and control costs, increase efficiency and competitiveness, and provide scalability. We offer a wide range of benefits to organizations of all sizes.
We also manage all of your technology vendor relationships, issues with internet slowness/outages, printers, phones, cell phones.
Businesses experience an additional level of comfort and security with the 24-hour network monitoring as a result.
Better Financial Planning
With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
Our Team Is Your Team 24/7
When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
We are a partner
We believe that to truly see success in our business, we must partner with you in yours and not just be a vendor. It is through this ideology that what we do is geared around making you more successful!
Faster Problem Resolution
With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
Your Systems Stay Optimized
Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.