If you fall into the demographic of 10 to 1000 computers, you should consider us.If your organization is already a customer of an MSP/MSSP, I can almost guarantee that they are not living up to what the salesperson promised you. MSPs make a larger profit margin by signing more contracts than what their support staff can handle and thereby overbooking the time they have available.
Longevity Technology knows this because we have worked in this world and know how it is done. We have decided to break the mold. We have a hard-set limit of the number of systems to staff that we allow. This ensures that you have our attention and are not just a number.
One thing most of the service providers all have in common is that they staff primarily low-level technical personnel, with one or two superstars to spread thinly across the “critical” issue that their customers have. This model causes you lost time and more downtime.
Longevity Technology again does not agree with this model, we focus more on hiring high-level technical personnel to take care of your needs. We have built our practice on three pillars. Honor, Loyalty, and Commitment!
We are a veteran owned technology firm that wants to be a partner in your business, not just a vendor that you do business with!
Longevity Technology will always honor our partnerships with our clients as such that we feel a level of ownership and family when it comes to your organization. That means when you have a technical issue that is affecting your ability to produce, it affects us too, we take it personally.
We do not markup hardware or software sales at all. You have a budget to maintain, we know this because so do we. If we quote a project for you, that is what you pay.
No surprise charges at the end!
We put our heart in our work and that shows in the outcome of our product. We are committed to your organization because we take ownership of the technology that runs your organization. Let us manage the technology, so you can focus on your business!