Frustrated? Do You Feel Alone When There Are Problems?
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
With Longevity Technology’s Service Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
Why Use A Managed Technology Service Provider?
The value delivered by Longevity Technology’s services is essentially peace of mind, as we relieve our customers of the burden of maintaining their own technology infrastructure.
Through services such as remote monitoring and management of servers, networking devices, storage systems, email servers, PC endpoints and security appliances, Longevity Technology is enabling our customers to redirect precious resources to other revenue producing activities.
Considering A Managed Technology Service Provider?
Hiring a Managed Service Provider is not an easy task. With so many options, it is important that you vet your choices very carefully. Longevity Technology has created a list of interview questions for you to use during your process to make sure you are getting the service you are expecting.
I was pleasantly surprised at how willing Longevity Technology was to walk me through even the most basic cybersecurity principles. I am nowhere near informed when it comes to matters like that, and they were so patient and friendly. They told me everything that needed to be done in plain terms, and even offered to do it for me if I got stuck on a step. I’d definitely recommend Longevity to anyone and everyone, but ESPECIALLY people who aren’t familiar with cybersecurity issues at all (you know, like me).
To call Longevity amazing is such an understatement. I have been nothing but impressed since day one of working with them. Especially since before we had even committed to working with Longevity, they spent countless hours working with us in our office on all of our IT concerns. They are at the forefront of technology and are helping us to be there too, but on a timeframe and with a budget that works for our small business. They make sure we are supported every minute of every day- literally. Great business, even greater staff! Thank you!
Managed Services vs. The Break-Fix Mentality
Managed services are also a philosophical change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients.
If you fall behind in keeping up with things such as backups, patches and security, the odds greatly increase that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your Email server, customer relationship management system, financial application or network goes down, you will likely face substantial productivity and revenue losses as a result.
Managed IT Services Deliver Reliability
Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs. Our managed IT services are the smart, cost-effective alternative.
Protect Your Technology Investment
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Let us answer any questions you have about our managed IT services. We’ll show you the easiest and most affordable way to maintain your IT systems for top business performance
Partnerships and Alliances
Our Proactive Approach Improves Your Productivity
With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.
9 Hidden Risks in IT That Every Exec Should Be Aware Of!
We all depend on IT. Given the stakes, it’s important our confidence is well placed. Are you sure the technology you rely upon is protected? In our experience, nine out of ten companies have undetected vulnerabilities that could lead to data disaster.
Reduce Your Technology Risks Factors!
Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs.